Branch Manager - Bank (Other)
Oklahoma City, OK 73071
Recruited by: Josh Slimmer | Recruiter | Jericho HR Group See all my Jobs

Hiring Company: Jericho HR Group
Industry: Other
Compensation: to be determined
Expires: Jun 06, 2024

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Job Description

Our award-winning client is seeking a Banking Center Manager to join their team. The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers.

• Build and maintain relationships with customers to help identify financial products and services.
• Generate sales leads and referrals through community outreach activities and on-site visits with local businesses.
• Supervisory duties will include, but are not limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations.
• Assist customers with concerns or questions regarding accounts.
• Represent oneself and the bank in a positive, courteous, friendly, and professional manner.
• Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same.
• Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service.
• Ensure new hire and regulatory compliance training is completed timely.
• Ensure security measures are adhered to regarding opening and closing procedures.

Qualifications:
• High School or better.
• A minimum of three years recent retail banking experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment.
• Supervisory abilities, including leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position.
• Availability to work weekends and/or extended hours as required to support the banking center.
• Excellent client service skills, including interpersonal and communication skills.
• Excellent organizational skills.