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Broking Submission Administrator - Employee Benefits  (Insurance)
Irvine, CA 92618
Recruited by: Pamela Flores | Recruiter | Western Growers Association See all my Jobs

  • Hiring Company: Western Growers Insurance Agency
  • Industry: Insurance
  • Compensation: to be determined
  • Expires: Feb 10, 17
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Job Description

Are you someone who likes solving problems and gets satisfaction in knowing that your work has a direct impact on the lives of others, specifically with their health care? Do you consider yourself a people person who connects easily with others and thrives in an environment that is fast paced, never dull and an integral part of the company’s mission to put their customers first? If so, there is a rewarding and meaningful career waiting for you here.

Headquartered in Irvine, CA, Western Growers is a multi-faceted service organization and trade association founded in 1926 that operates a number of companies that offer a wide array of products and services to our member companies and other customers.

In addition to the association we operate as one of the largest multiple employer trust plans in the nation (Western Growers Assurance Trust), a Third Party Administrator (Pinnacle Claims Management), a Pharmacy Benefit Manager (Pinnacle RX Solutions), a full-service Insurance Brokerage (Western Insurance Services), and finally a Financial Services company (Western Growers Financial Services). Visit www.wga.com to learn more. Watch this to better understand http://youtu.be/UcP79T2tRxQ

For helping others and making a positive difference in their lives, you will be rewarded nicely with an extensive benefits package that includes a highly competitive compensation, a wide selection of company-paid health benefits, vacation and holiday paid time off and an excellent 401K program, which includes a company match of up to 3% your contribution and profit sharing up to 7%. We also provide an education reimbursement program and career path for those seeking advancement.

Working for Western Growers Insurance Services (WGIS) in this role your main responsibility is to successfully implement Western Growers Assurance Trust (WGAT) new and existing (renewal) employer health plans from the initial submission to full implementation. This is a highly visible internal customer/colleague-facing role. The incumbent is responsible for developing a strong working relationship with staff in both WGIS and WGAT. The person in this job may have interactions with the member company employee responsible for health benefits in their respective organization.

• Implement new contracts within WGAT & PCMI through written procedures and training of appropriate personnel in WGIS.
• Collaborate with professionals in external and internal implementation teams e.g. HR, IT, field service representatives, sales professionals, and member-company decision makers to facilitate resolution and root-cause analysis for cross-functional operational issues.
• Research and resolve complex issues dealing with health care benefit policies for multiple agents. Trouble shoots electronic submissions to the Implementation department.
• Follow up with WGAT underwriting staff to determine adherence to quotes issued.
• Quoting/rating support on proposal system.
• Making outbound calls to follow-up on outstanding information
• Maintain all documentation required for reporting. Assure consistent and accurate documentation, and support all staff in regulatory filings activities.
• Remain externally focused while monitoring the submission statement process to ensure customer satisfaction and compliance. Develop and distribute regular status reports per the department guidelines.
• Assist in member/customer health plan implementation efforts, as required.


QUALIFICATIONS-The following qualifications are preferred to successfully accomplish this position:

o Minimum three (3) years’ experience in health benefits/insurance submissions preferred.
o Good knowledge of the health benefits insurance industry, general processes, various business unit functions and products.
o Strong computer software skills in word processing, spreadsheet and database management.
o Detail oriented with strong analytical skills, solve complex problems, ability to detect errors and/or anomalies.
o Motivated self-starter with the ability to work independently.
o Strong organizational skills including ability to prioritize and coordinate multiple projects with competing deadlines.
o Account management and/or project management experience directly related to health benefits installation.
o Excellent presentation (ability to make a valid point and direct others to action), written and verbal communication skills, ability to assert thoughts and opinions with others including brokers.
o Keen attention to detail, a self-starter, flexible, results-oriented, self-driven, creative, comfortable with ambiguity
o Health license preferred.
o Ability to travel up to 10% of the time.