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Search for Jobs by Josh Slimmer

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Dispatcher  (Transportation & Logistics)
Carneys Point, NJ 08069
Recruited by: Josh Slimmer | Recruiter | Jericho HR Group See all my Jobs

  • Hiring Company: Jericho HR Group
  • Industry: Transportation & Logistics
  • Compensation: to be determined
  • Expires: Dec 12, 2019
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Job Description

This position is responsible for the dispatch operations in the Transportation Department.
• Interpret and monitor compliance for policies, regulations and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.).
• Fill routes based on driver availability daily using the standby and extraboard lists and then develop and update driver and driver helper dispatch schedule daily.
• Provides input on hiring, firing, and performance of a large population of drivers.
• Set up daily tractor/trailer assignments for drivers.
• Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
• Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
• Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
• Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports and Department of Transportation (DOT) files.
• Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.
• Understand DOT hours of service and ensure driver compliance.
• Verify equipment "readiness" with Transportation Shop.
• Call customers to inform them of variances in delivery times.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers.

Qualifications:
• Have High School Diploma. College degree preferred.
• Be able to rapidly gain knowledge of mainframe computer applications relating to record keeping and scheduling.
• Have experience in Windows environment on Excel, Microsoft Word, and Outlook programs (preferred).
• Have map reading abilities.
• Have effective communication skills.
• Have adequate math and writing skills.
• Have a minimum of 3 years in similar function (preferred).
• The environment encompasses all areas of a Distribution Center, Transportation Department, or Transportation shop.
• Requires night and weekend work as needed.