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CLINICAL CASE MANAGER - PROJECT IN-REACH (Nonprofit)
San Diego, CA 92114
Recruited by: Dennis Montero | Acting HR Manager - Recruitment/Talent | Neighborhood House Association See all my Jobs

  • Hiring Company: Neighborhood House Association
  • Industry: Nonprofit
  • Compensation: Hourly: $20-29/hr
  • Expires: Oct 06, 2019
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Job Description

POSITION PURPOSE:
Under the supervision of the Project In-Reach Program Manager and the Senior Program Director, the Clinical Case Manager provides clinical care coordination serving the STAR program, to incarcerated individuals on medium- and high-risk supervision age 18+ with substance use disorder and/or serious mental illness 30 days pre-release, as they prepare to exit detention facilities, court-related cases, and 60 days post-release, including providing substance use and/or mental health assessments, individual counseling, case management, care coordination, researching and organizing community resources in order to support client’s transition to the community; and performs related work as required.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Provides substance use and/or mental health assessments, case management and individual counseling in detention facilities;
• Collaborates strongly with the identified STAR partners, including Probation and facilitates interactions between clients and Probation Officers;
• Performs crisis intervention as needed; assesses and identifies clients’ needs for supportive services, acts as a partner and resource, performing case management services and client advocacy by obtaining appropriate linkages for necessary or requested services (e.g., mental health, housing, vocational, employment, food, etc.) and follows through to ensure service efficacy;
• Refers clients and ensures linkage to clinical and wrap around services which are provided post-release;
• Collaborates with other service team members on client concerns;
• Requests assistance and guidance from management and professional staff when necessary to address client issues and problems; establishes and maintains contact with community resources to ensure continuity of care;
• Creates detailed documentation of client progress and case management/care coordination efforts and performs various other administrative functions associated with the program; maintains client charts;
• Updates assigned clients’ progress notes, maintains daily log of clients seen and writes necessary communication;
• Participates in STAR Partner meetings;
• Transports clients to their needed linkage resource(s) and follows up with Probation and providers;
• Completes intake assessments, updated assessments, and other necessary paperwork, including service plans and service plan reviews; enters necessary data and information;
• Provides information, presentations and outreach to the community as needed;
• Upholds all Program Safety Policies/ Procedures and ensure that clients, staff and program facility are safe at all times;

DESIRED MINIMUM QUALIFICATIONS
Knowledge of:
• Criminogenic risks and needs and RNR model;
• Cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth;
• Legal and ethical issues pertaining to delivery of professional services;
• Human behavior theory;
• Local community and mental health resources available to assist incarcerated clients;
• Diagnostic categories (DSM V);
• Knowledge of substance use disorder assessments such as ASI or ASAM;
• Social, psychological and physical factors of mental, emotional, and substance use disorders;
• Types of illicit drugs and behavior patterns associated with them;
• Addictive behavior treatment methods; and Community resources.

Ability to:
• Assess for the purpose of acquiring diagnostic information and developing case management treatment plans;
• Work with the incarcerated population, correctional and community supervision staff;
• Maintain detailed client documentation;
• Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with a variety of people with mental illnesses;
• Organize, set priorities and exercise sound independent judgment within areas of responsibility;
• Establish and maintain effective working relationships with clients, correctional staff, other professional staff and the public;
• Operate a computer using word processing, spreadsheet and database software applications, and operate other standard office equipment;
• Understand, interpret, explain and apply local, state and federal law and regulations governing mental health programs and correctional facilities;
• Analyze complex mental health and substance use program issues and problems, evaluate alternative solutions and develop sound conclusions, recommendations and courses of action;
• Communicate clearly and concisely, both orally and in writing;
• Successfully perform duties in a field-based setting.

Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos in English; ability to write simple correspondence in English; ability to effectively communicate and present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables, in standardized situations.

Experience and Training:
A typical way of obtaining the necessary experience and training is by obtaining a Master’s Degree from an accredited university, plus license or registration with the California Board of Behavioral Sciences in one of the following: Licensed Marriage and Family Therapist (LMFT); or Licensed Clinical Social Worker (LCSW); Associate Marriage and Family Therapists or Associate Social Workers are also acceptable. Graduate-level internship experience working with a population with co-occurring disorders is preferred. A minimum of two years of progressively responsible experience in a substance use/mental health setting, experience with motivational interviewing and different therapeutic approaches, experience with mental health diagnoses, experience working with Latino and African-American and the incarcerated population is highly desirable.

LICENSES, CERTIFICATIONS & SPECIAL REQUIREMENTS:
A valid California driver's license with current, valid California automobile insurance is required; CPR/First Aid Certified; TB test required upon hire and must be maintained every four (4) years. Bilingual (English/ Spanish) highly desirable.

APPLICATION SUBMITTAL INSTRUCTIONS:
Applications may be obtained at 5660 Copley Drive, San Diego, 92111; 841 S. 41st Street, San Diego 92113; or on the Agency website at www.neighborhoodhouse.org. Applications may be mailed or delivered to the Human Resources Department at 5660 Copley Drive, San Diego, CA 92111 or scanned/emailed to: recruiting@neighborhoodhouse.org.
Applications must be fully completed (per instructions), signed, and dated when submitted. Any applicable supplemental application questions and/ or certifications must be attached to the application at the time the application is submitted. All statements on the application will be subject to verification and investigation prior to employment. In order for your education or certification(s) to be considered, you must attach a copy of your official degree transcripts or diploma or foreign equivalency report and/ or certification to your application. Please only submit the documents required.
NOTE: Only those candidates being considered will be contacted for an interview and reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions of job on a case by case basis.

ABOUT NHA
The neighborhood House Association is a non- profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

BENEFITS:
Eligible employees receive the following benefits: Vacation;

• Sick leave;
• 13 paid holidays;
• Two (2) personal days;
• Four (4) days annual bereavement leave;
• 401K Retirement Plan;
• Medical;
• Dental;
• Flexible Spending Account (FSA);
• Life & Disability insurance;
• Supplemental Life & Voluntary Products;
• Social Security;

*Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.

INTRODUCTORY PERIOD:
All regular appointees serve 6 months introductory period.

CITIZENSHIP/IMMIGRATION STATUS:
In accordance with the Immigration Reform and Control Act of 1986, Neighborhood House Association hires only U.S. citizens and others lawfully authorized to work in the U.S.

This Job Announcement is not an offer of employment. The provisions of this job announcement do not constitute an express or implied contract. Any of the provisions contained in this job announcement may be modified or revoked without notice. Any person who is hired may voluntarily leave their employment upon giving proper notice, and may be terminated by the Agency at any time and for any reason. Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee.
Please note that offers of employment are only valid if they are made by the Human Resources Department