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Paragon Development Systems Inc. 's Jobs at Paragon Development Systems, Inc. (PDS)
Senior Talent Acquisition Partner | Paragon Development Systems, Inc. (PDS)
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Paragon Development Systems Inc. 's Top 2 Jobs

Information Technology - Madison, WI 53714

As a Help Desk Analyst you will be responsible for the day to day support of PDS Help Desk Clients. By leveraging your customer service skills, technical training and having an understanding of today’s technologies, you will solve a wide variety of challenges in a fast past environment that is managed using ITIL methodology. Essential Job Responsibilities: General Duties & Responsibilities – 70% to 85% -Provides first level support for inbound incidents and Service Requests from end users and client IT staff. -Maintain end to end responsibi...

View Help Desk Analyst Job - Madison, WI 53714
server, network, help desk,
Customer Service - Madison, WI 53714

As a Client Support Specialist you will be responsible for the day to day support of PDS Help Desk Clients. By leveraging your customer service skills and having an understanding of today’s technologies, you will solve a wide variety of challenges in a fast past environment that is managed using ITIL methodology. Reporting Relationships: Reports To: Help Desk Supervisor Direct Reports: None Essential Job Responsibilities: General Duties & Responsibilities – 70% to 85% • Provides first level support for inbound incidents and Service Request...

View Customer Support Specialist Job - Madison, WI 53714
customer service, call center, IT support