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Customer Service Representative (Customer Service)
Providence, RI 02901
Recruited by: Sandy Listenfelt | Recruiter | F.A. & Associates See all my Jobs

  • Hiring Company: F.A.
  • Industry: Customer Service
  • Compensation: To Be Determined
  • Expires: Feb 07, 2019
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Job Description


We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving any issues.

Responsibilities:
•Handle customer inquiries and complaints
•Provide information about the products and services
•Troubleshoot and resolve product/service issues and concerns
•Document and update customer records based on interactions
•Develop and maintain a knowledge base of the evolving products and services

Qualifications:
•Previous experience in customer service, sales, or other related fields
•Ability to build rapport with clients
•Ability to prioritize and multitask
•Positive and professional demeanor
•Excellent written and verbal communication skills