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Benefits and Customer Service Specialist (Other)
Mansfield , MA 02048
Recruited by: Sandy Listenfelt | Recruiter | F.A. & Associates See all my Jobs

  • Hiring Company: Fisher & Associates
  • Industry: Other
  • Compensation: Depends On Experience
  • Expires: Dec 18, 2019
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Job Description

We are looking for individuals with background in Customer Service to fill our current positions for Benefit Specialists (our entry level position). We provide full training and promote exclusively from within. With supervision and guidance, you will perform administrative duties following an established procedure in all benefits related areas. The incumbent relies on instructions and pre-established policies, procedures and guidelines to maintain benefit-related records, process plan billing and respond to customer inquiries.



ESSENTIAL DUTIES & RESPONSIBILITIES:

·
· Ensure compliance with all federal programs.

· Process and maintain basic life, voluntary life insurance, whole life insurance and so forth packages and legally mandated benefit information, enrollment documentation and dependent changes.

· Enters benefit related information into database according to established procedures. Updates and maintains benefit procedures as necessary.

· Answer questions regarding benefit eligibility, amounts of coverage, and claims procedures for employees and supervisors.

· No cold calling

· Sales and Marketing Presentations

· Face to face Sales and education


QUALIFICATIONS:

·
· Must have strong interpersonal skills, maturity and good judgment and be capable of communicating with a diverse range of individuals.

· High school diploma or equivalent

· No basic knowledge of insurance necessary

· Must own your own vehicle

· Ability to read and interpret documents

· Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.