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ASSOCIATE CASHIER-PART TIME (Customer Service)
FORT SMITH, AR 72901
Recruited by: Human Resources | Recruiter | Road Runner Stores See all my Jobs

  • Hiring Company: Road Runner Stores
  • Industry: Customer Service
  • Compensation: to be determined
  • Expires: Mar 08, 2020
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Job Description

Reports to: Store Manager
 
Title: Associate/Cashier
Classification:  Non-exempt
                                                                                 
Position Description Summary:
As a Sales Associate, customer service is our number one priority. Our Sales Associates are not just cashiers. Our Sales Associates are required to do the following:
 
1. Provide an enthusiastic greeting to all customers upon their entering the store, or on the phone.
2. Get to know your customers and use their name.
3. Go out of your way to make customers feel important and valued. Give 100% attention to customers.
4. Move quickly to provide fast service.
5. Offer suggestions and promotions.
6. Thank customers for their business and invite them back.
7. While overtime is discouraged, this position may occasionally require overtime, which must be approved in advance by your supervisor. If you are requested to work overtime, overtime compensation is paid at 1.5 times your regular hourly rate for hours worked in excess of 40 in any work week or as otherwise required by state or federal laws. Overtime pay is based on actual hours worked.
8. Demonstrate good cash handling skills.
9. Be at work and on time for scheduled shift.
 
Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business.
 
Additional Responsibilities Include: Cleaning & Housekeeping: INSIDE

Restrooms: Floor, toilet, sink, mirror, walls, and ceiling kept clean and odor free. Soap, towels and toilet paper stocked
Trash Cans: Emptied, clean, and bags tucked out of sight
Doors & Windows
Floors: Sweep and mop; free of trash, spills and stains

Coolers: Doors and shelves cleaned, free of stains and spills
Rugs: Swept and free of trash
Transaction Counter: Clean and organized
Shelves: Clean and dust- free

Fast food area: Equipment and prep areas clean and organized
Back office and cooler kept neat and organized
Coffee and Fountain Area: Clean and restocked
Merchandise: Clean and dust-free
 
Cleaning & Housekeeping: OUTSIDE

Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts and weeds
Windows & Doors: Clean; no faded or unauthorized signs
Entrance Sidewalk: Clean, stain and trash free
Trash Cans: Clean; not overflowing, and bags tucked

Fuel Islands: Dispensers and nozzles clean
Squeegies and towels on all islands; windshield buckets filled
Car Wash: Sweep inside
Have our trash picked up from neighboring properties
 
Merchandising

Stock, front and face all merchandise
Bag Ice
All merchandise priced
Cooler fronted and labels faced

Stock fountain, cooler and freezer
Brew Coffee
No out-of-date merchandise
Move and build displays

Sales Counter: Proper Cigarette display; products priced
Stock lottery supplies and cigarettes
Control inventory and protect company assets
 
 
Accounting/Legal

Proper cash, credit card, and check accountability at end of shift
Basic math computation to count back change.  Count and balance cigarette and lottery
Adhere to policies on age-restricted product sales
Inventory Control:  Observe and react to shoplifters and gas theft
 
Miscellaneous

Check in vendors and gas deliveries
Ability to operate POS, lottery and other equipment
Attend store meetings
Assist managers to recruit new employees
 
 
Knowledge, Skills and Abilities:
Great Customer Service Skills
Good math skills
Ability to balance at the end of the shift
Retail knowledge
Computer/POS skills
Cash handling skills
 
 
Basic Qualifications:
High School Education or GED equivalent
2 + years retail experience required
1 year of convenience store experience preferred
Must be at least 21 years of age
Willing to obtain certifications required by state regarding food service, alcohol and tobacco sales
Must be legally authorized to work in the United States
Must be willing to work varied shifts