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Driver/Customer Service Rep (Nonprofit)
Austin, TX 78744
Recruited by: Human Resources | Recruiter | Austin Task Inc See all my Jobs

  • Hiring Company: Austin Task, Inc.
  • Industry: Nonprofit
  • Compensation: Hourly: $10-19/hr
  • Expires: Aug 06, 2021
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Job Description

Job Title:    Driver/ Customer Service Rep    
Reports to:    Operations Manager
Department:    Austin Task, Inc.    
FLSA Status:     Non-Exempt/Hourly
FLSA Classification:    Non-Exempt
Travel Required:    None    
Corporate Location:    7303 Burleson, Ste. 603
Austin, Texas 78704  
Overtime:    As Required
Supervisory Duties:    No    
Pay Range:    $14 - $16 Hourly
Direct Reports:    No        
NOTE:  This job description represents a summary of the typical functions of the job and is not considered to be an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined specifically in the job description; other duties, as assigned, will become part of the job. 
It is the policy of the company to provide equal employment opportunity to all employees and applicants for employment and not to engage in discrimination against or harassment of any persons employed or seeking employment on the basis of race, color, national origin, religion, sex, gender , gender expression , gender identity , pregnancy , physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information (including family medical history), ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services (as defined by the Uniformed Services Employment and Reemployment Rights Act of 1994)  as well as state military and naval service. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. 
Position Summary
The Route Driver/ Customer Service Rep is responsible for performing day to day operations in the local and surrounding areas of Austin of delivery and pick up for our clients. You should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring deliveries or pick-up are properly fulfilled, committed to work safety, and satisfying our customer’s.
Job Description
• Loading, transporting, and delivering confidential shredding containers to clients in a safe, timely manner.
• Reviewing and completing required paperwork before and after delivery to ensure that orders are complete, changes are correct, and the customers are satisfied.
• Assisting with loading and unloading items from vehicles.
• Providing excellent customer service and answering questions that clients may have. 
• Adhering to assigned routes and following scheduled routes in a timely manner.
• Ensure all bins are checked in and weighed.
• Abide by all transportation laws and always maintain a safe driving record.
• Provide reports and feedback as requested relating to routes.
• Ability to demonstrate moral character, honesty, tact, fairness, patience, lack of prejudice and desire to help when dealing with people of varying social, cultural and economic backgrounds; creates and promotes a harmonious work environment.
• Ability to meet the demands of lifting and carrying all day.
• Ability to perform in a professional appearance and manner when conducting routes
• Able to establish and maintain healthy working relationships with people.
• Excellent attendance required
• Be punctual and dependable
• Provide a clean driving record
• Have a clean criminal background
• Be able to pass a drug screen
• Ability to lift 70+ lbs.
Education, Certificates, Licenses, Registrations:
• High School Diploma; related college coursework preferred
• Valid Texas Driver’s License-REQUIRED
• Clean driving, drug screen and background records at all times.
• Medical and Dental Benefits for FT employees (waiting period may apply)
• Paid time off
• Nights and weekends off
• 4-day workweek, at 10 hours a day (option)
• Opportunity for career growth within the company!
Physical Requirements 
- Select the Icon Below to Reivew Physical requirements.
[ https://www.hralliance.net/cofiles/55606_cca0e37d/files/JD-Driver Customer Service-Physical Requirements.pdf ]
Job Description Limitations and Disclaimer
The duties listed above ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification.  Shown are duties intended to provide a representative summary of the major duties and responsibilities.  Incumbent(s) may or may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
All job descriptions are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Continued employment requires each employee to participate fully and professionally in each task required for the success of the company.
Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis.